AIT Home Delivery, which under its previous banner of Panther Logistics has dominated the two person delivery market for nearly 15 years, is now making its mark with its storage and fulfilment services as more and more customers take advantage of the company’s extended offering.
In just the past three years, AIT Home Delivery has increased its warehousing space by over 400,000sq ft. to accommodate the increasing trend of customers wishing to reduce their stockholding.
And now with over 40,000sq ft of warehousing and 8,000 pallet spaces at its disposal, AIT Home Delivery is ideally placed to support its retail customers with a total pick and pack, fulfilment and delivery end to end solution.
Renowned for its dedicated, market leading premium two-person delivery services, AIT Home Delivery has eight depots nationwide including three strategically located storage sites at Seaham, Castleford and more recently Swindon – AIT Home Delivery’s latest flagship depot and the company’s biggest site so far.
Situated in South Marston Swindon, the 224,000sq ft facility first opened its doors 12 months ago and features 100,000sq ft of bulk storage and 15,000 pallet spaces, reflecting the company’s growth and increased commitment to its warehouse and fulfilment offering.
This site alone is already being used by major furniture retailers Sofa Club and Happy Beds, Swyft Home and Blue Badger providing excellent logistics links to the south.
One constant within the company’s offering is its core philosophy of ensuring the customer is at the very heart of everything it does, as such providing a level of service unmatched in the industry.
Revolutionising the market in 2010 with the introduction of a game changing next day delivery service, AIT Home Delivery now offers a market leading 98% next day coverage across the UK.
Providing total flexibility customers can enjoy next day delivery seven days a week with a 9 p.m. cut off time or nominated day delivery and have their goods delivered to a choice of room with removal of packaging as standard.
Additional value-added services include Saturday and Sunday delivery slots, upgrades such as wet and dry installation, soft assembly, premium time windows, plug and play, dedicated gym equipment configuration, door removal and customer returns. Also on offer is the recovery of non-operational and obsolete goods with specialist disposal.
Customers can also gain peace of mind from AIT Home Delivery’s robust inventory control and stock management systems, full order tracking capabilities for clients and customers to provide total transparency across the delivery cycle, a fully integrable online booking diary and a two-hour delivery slot with a phone call 30-60 minutes before driver arrival time.
AIT Home Delivery also boasts a market-leading 99.9% first time delivery success rate and has a Trustpilot rating of 4.6.
AIT Home Delivery Sales Director Samuel Scott commented: “As a customer centric organisation, meeting the requirements of our customers has always played a pivotal role in our operation.
“Storage and fulfilment are now a key part of our offering which is demonstrated by our ever-increasing footprint designed to service the needs of our clients.
“A number of our customers have already embraced our expanded offering. By continuing to expand our storage and fulfilment operations further represents our commitment to streamlining solutions for the benefit of our customers as more and more clients seek a complete end-to-end solution for consumers.”
